TN Nursery's Newsweek Feature - 3 Things Customers Expect From Small Business'
TN Nurseries' Own Tammy Sons Got a Newsweek Feature
Tammy Sons was featured in Newsweek for the article " 3 things customer expect from small business." View article Here
There are many things that customers may expect from a small business, but here are three common ones:
- Personalized service: Small businesses have the advantage of being able to provide more personalized attention to their customers. Customers often expect a more personal touch and customized service when interacting with a small business. This could mean remembering their names and preferences and solving their problems.
- High-quality products or services: Customers expect high-quality products or services from small businesses, just as they would from larger businesses.
- They want to know that they are getting value for their money and that the product or service they receive will meet their needs and expectations.
- Excellent customer service: Customer service is crucial for small businesses as they rely on positive word-of-mouth recommendations and repeat business. When interacting with a small business, customers expect prompt, friendly, and knowledgeable customer service. They also want their concerns and questions to be addressed promptly.