OUR PLANTS ARE BAREROOT. WE DUG WHEN DORMANT AND THERE IS A 95% SURVIVABILITY RATE ON DORMANT TREES BAREROOT. We guarantee your plants for 1 year after the date they deliver.

 If there is a problem with an order received, please call or email us within 24 hours. This is the window to report any problems with your order received.

We can not cancel an order once it's gone to the warehouse to ship out.  If you must cancel, a 20% restocking fee will apply to cancelled orders that already been dug and/or that has left for the warehouse to pack and ship out.

No refunds, we offer in store credits or replacement plants upton the return of any dead or unsatisfactory plant purchased.

Failure to accept packages will result in us receiving dead plants back and we are not liable for shipment refusals.

All packages get shipped to the address the customer inputs in checkout. If this address is incorrect and the package can not be delivered, it is the customer's responsibility to contact the USPS and trace the package and/or make arrangements to have it shipped to the correct address.

Trees, Shrubs, Evergreens, and Berry Plants Warranty 

We guarantee you great plants. Our plants are not pretty when you receive them; they are dormant, not dead but fresh dug (see images below how they look on arrival verses spring). We ship bare-root dormant plants; Plant them within 2-3 days, and water well; in spring, they should green out when the other plants in your yard do and be very nice. If they do not produce leaves two weeks after your other plants have greened out, call us. We will replace them at no cost to you. We do ask for pictures as proof they are dead and if it's in the dormant season also a scratch test.

Ferns, Vines, Groundcovers & Perennials 

Our plants are dormant and bare root. They are not pretty when received; they are dormant, not dead. If you plant any of these plants after April 15th, some may or may not come up until the following spring. Anytime after April 15th you plant any of these plants, we ask that you wait till the following spring and if your plants don’t come up and green out within two weeks after your other plants like this start sprouting up from the soil, call us. We will replace your plants at once.



We ARE NOT responsible for packages refused. We ship fragile bare root plants that needs planted asap after you receive them. They will not be alive if you refuse them by the time we get them back is the reason for this.

Email Us- For faster service; customerservice@tennesseewholesalenursery.com


Scratch test

We ship Bare Root Stock during the "Dormant" Season, when plants do not have leaves, foliage or blooms.

Below (left) is an example of how our bare root crepe myrtles or any trees will look when we ship them. They will be dormant, without foliage. Plant these trees in cool weather and in the spring (right) here's a picture of how these trees will look (when planted and cared for properly) the following spring.

bareroot trees


Below is a picture of our shrubs shipped bare root

Here is a picture of the shrubs - packaged as they will look when received. The picture to the right is how, if taken care of, they will look the following spring.

bareroot shrubs

The picture below shows berry plants (left) in a dormant stage without leaves, blooms or berries. Plant as soon as you receive them and in the spring they will "green out" and produce (right).




Ground Cover Plants at time of shipment:

On the left is how the ground cover plant will look at shipment. On the right is how they will look the following spring!



Grass plugs at time of shipment:

We do not ship grasses in colder months due to the tops being gone. Also, we will not ship a grass species without being able to identify it, as these are grown in large fields with other species of carex and other grasses, it is best to wait for warmer months when positive identification is possible.




All our perennial bare root stock is dug fresh to order

We dig our perennials then take them to our shipping warehouse and spray with wilt proof and then dip in terra sorb gel. Both are transparent and you can not see it but when you feel your bulbs, you will know the inside is in superior health being soft, full of moisture, and pliable. We wrap the roots (or place in plastic zip lock bags), for a short shipping period of 3-4 days the plastic seals in the moisture which is further needed for transit and we utilize peat most to aid in moisture retention.




Ferns at time of shipment (left). Following season (right).


Our bare root ferns are shipped just like our perennials. Dug fresh and packed with care to ensure the arrive in excellent condition.